HMS405 – COSTUMER RELATIONS MANAGEMENT

BAHAN PRESENTASI:

1. Topik 1
2. Topik 2
3. Topik 3
4. Topik 4
5. Topik 5
6. Topik 6
7. Topik 7
8. Topik 8
9. Topik 9
10. Topik 10
11. Topik 11
12. Topik 12
13. Topik 13
14. Topik 14

BAHAN PENGAYAAN:

1. Blog Dosen 1
2. Blog Dosen 2
3. Blog Dosen 3

DAFTAR PUSTAKA:

1. Buku 1
2. Buku 2
3. Buku 3

PENILAIAN:

1. Kehadiran %
2. Tugas %
3. UTS %
4. UAS %

RENCANA PEMBELAJARAN SEMESTER :

• RPS KHM 310 – Customer Relations Management(New)

BAHAN PRESENTASI:

1. Costumer Relations Management Pertemuan 1
2. Costumer Relations Management Pertemuan 2
3. Costumer Relations Management Pertemuan 3
4. Costumer Relations Management Pertemuan 4
5. Costumer Relations Management Pertemuan 5
6. Customer Relations Management Pertemuan 6
7. Costumer Relations Management Pertemuan 7
8. Costumer Relations Management Pertemuan 8
9. Costumer Relations Management Pertemuan 9
10. Costumer Relations Management Pertemuan 10
11. Costumer Relations Management Pertemuan 11
12. Costumer Relations Management Pertemuan 12
13. Costumer Relations Management Pertemuan 13
14. Costumer Relations Management Pertemuan 14

BAHAN PENGAYAAN:

1. Blog Dosen 1
2. Blog Dosen 2
3. Blog Dosen 3

DAFTAR PUSTAKA:

1. Buku 1
2. Buku 2
3. Buku 3

PENILAIAN:

1. Kehadiran 10%
2. Tugas 20%
3. UTS 30%
4. UAS 40%