BAHAN PRESENTASI

RENCANA PEMBELAJARAN SEMESTER :

BAHAN PRESENTASI:

  1. 01-Introduction to Service
  2. 02-Service Economy
  3. 03-04 Service Characteristics
  4. 03-04 Service Characteristics
  5. 05-Service Strategy
  6. 06-Tech in Service
  7. 07 New Service Development
  8. 08-Service Quality
  9. 09-Service and System
  10. 10-Service-Design-Process
  11. 11-Service-Design
  12. 11-b CSR321_service_business_case_template
  13. 12-Intro to SOA
  14. 12-b SOA-Case-Study-published
  15. 13-14 Business-Process-and-SOA
  16. 13-14 Business-Process-and-SOA

BAHAN PENGAYAAN:

  1. Blog Dosen 1
  2. Blog Dosen 2
  3. Blog Dosen 3

DAFTAR PUSTAKA:

  1. Buku 1
  2. Buku 2
  3. Buku 3

PENILAIAN:

  1. Kehadiran %
  2. Tugas %
  3. UTS %
  4. UAS %